Maqetin will show which message made the money.

Planned: Maqetin will report revenue per journey, step, campaign and channel, with the attribution model and window written next to every number, and holdout groups will show what would have happened without the message.

Revenue from messages, last 30 daysS$112,400▲ 21%vs previous 30 daysLast touch · 5 days after a click, 1 day after an open
Lift over holdout+9.4%▲ 1.2 ptsvs last monthConversion of messaged people vs a 5% group that got nothing
Click rate, all email6.8%▼ 0.3 ptsvs last monthUnique clicks ÷ delivered (1.2M). Bot clicks excluded.
Revenue by channel, last 30 days
S$40.5k36%
Push
S$28.1k25%
SMS
S$9.0k8%
WhatsApp
S$25.9k23%
In-app
S$9.0k8%
Cart recovery, step by step
Entered
1,284entered
Still no order after 1 h
97276% of previous
Reminder opened
24125% of previous
Ordered within 5 days
16368% of previous

Planned reports, drawn with sample figures for Tamarind Market, an online store in Singapore.

Availability

Three counts are available now. Every report on this page beyond them is planned.

WhatStatusIncludes
Message countsAvailableEvery message a person got, with its delivery, open, click and bounce records, on the person's profile
Journey countsAvailableThe people in each state of a journey, and the step each one is at now
Bot clicks left outAvailableScanner clicks are flagged and never counted or acted on
Revenue by journey, step, campaign and channelPlannedOrders credited to the message that earned them
Attribution models and windowsPlannedLast touch by default, with first touch, last non-direct and linear beside it
Holdout groups and liftPlannedA control group that gets no marketing, and the lift measured against it
Cohort retentionPlannedDay 1 to day 90, by sign-up week or by event
Rates and funnelsPlannedOpen and click rates that name their divisor, and the steps of a journey
Planned

Every report will name its attribution model and window.

Last touch will be the default. You will be able to switch to first touch, last non-direct or linear to see the same purchase credited each way, side by side.

Email and SMS
Credit will fall within 5 days of a click
Push and in-app
Credit will fall within 1 day of an open
Paid ads
It will use the window you set in the ad platform, where it can be read
Your rules
You will be able to change every window per workspace
One order, four models
Jane Doe · order TM-20931 · S$148.00
TouchLast touchFirst touchLast non-directLinear
Instagram ad · Linen Edit12 Mar—S$148—S$37
Smart Link · WhatsApp status2 Oct———S$37
Push · Your cart is waitingtoday, 13:41——S$148S$37
Direct visittoday, 14:30S$148——S$37
Planned

Lift will be measured against people who got nothing.

Some customers would have bought anyway. A global control group, between 1% and 15% of your audience, will receive no marketing at all, and any journey will be able to hold back its own slice. Lift will compare the conversion of messaged people with that of the people held back.

A/B splits and holdouts in journeys are planned →
Messaged group converted12.9%1,824 of 14,140 people placed an order within 7 days
Holdout group converted11.8%88 of 744 people, who received no message
Lift from Cart recovery+9.3%▲ S$5,460of revenue that would not have happened(12.9% − 11.8%) ÷ 11.8%. Holdout of 5%, chosen at random when people enter the journey.
Planned

Retention by cohort will run from day 1 to day 90.

You will group people by sign-up week, first source or any event, and click a cell to turn those people into a segment.

Signed upD1D7D30D60D90
Week of 7 Jul1,204 people
72%
48%
31%
22%
17%
Week of 4 Aug1,388 people
69%
44%
27%
19%
14%
Week of 1 Sep1,650 people
74%
51%
35%
26%
Week of 29 Sep1,912 people
78%
55%

Sample figures for Shelfwise, stock and invoicing software for independent shops, based in Austin.

How the numbers are counted.

Bot clicks are left out today. The other rules will apply in every report, so a journey's click rate compares directly with a campaign's.

Every rate will name its divisor

Opens ÷ delivered or opens ÷ sent will be written under the number, never assumed.

Clicks over opens

Apple Mail inflates email opens, so revenue reports and journey goals will count clicks.

Bots left out

Security scanners click every link. Those clicks are flagged and never counted or acted on.

Unreachable people will be left out

Planned: someone with notifications off can't open a push, so they won't drag down your push rate.

Run a journey and read its counts.